Refund Policy

At Info Solution we aim to provide transparent and fair service to all customers. Please review our refund policy carefully before using our services.

Service-Based Refunds

Since our services involve time, expertise, and guidance, refunds are considered only under specific circumstances. If you believe the service was not delivered as described, you may contact us to request a review.

Eligibility for Refund

A refund may be considered if:

  • Payment was made, but the service was not initiated

  • A technical issue on our end prevented service delivery

  • Duplicate payments were made for the same service

Refund requests must be submitted within a reasonable time after the service interaction.

Non-Refundable Situations

Refunds will not be provided if:

  • The service was successfully delivered

  • The issue is related to hardware failure, third-party software, or network conditions beyond our control

  • The customer did not follow provided instructions

  • The printer issue could not be resolved due to device limitations or compatibility

Refund Process

All refund requests are reviewed on a case-by-case basis. If approved, refunds will be processed using the original payment method. Processing times may vary depending on the payment provider.

No Guarantee of Resolution

While we make every effort to provide accurate guidance and effective solutions, results may vary depending on the printer model, condition, and issue. Payment reflects time and expertise provided, not guaranteed outcomes.

Policy Updates

Help Desk reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page and will apply to future transactions.

Contact Us

For refund-related questions or requests, please contact us at:
 Company Name :- Info Solution
InfoSolution@printershelpdesk.online
Address: D-65, 1st Floor, Okhla Industrial Area Phase II, New Delhi – 110020

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